Browse to a folder, type in a filename then click Save.On the DirectX Diagnostic Tool window, click on Save All Information.On the Run prompt, type "dxdiag" then click OK.
To save your scan, click on "Next", then "Save".Click on the menu where it says "Summary" to change to "Detailed View".By default, Intel® SSU will take you to the "Summary View".Open the application and click on "Scan" to see the system and device information.Intel® System Support Utility (Intel® SSU) In order for us to look for a resolution, can you please provide the following reports and information: Thank you for posting on the Intel® communities.
How do I report this and is the Iris Xe driver really in such a poor state of maturation that I should expect this? Happy to provide logs if it helps! Same drivers, same Zwift version, same version of Windows 10. I can run Zwift on my Surface Pro 6 (i5, Intel 620 HD) without any stability issues at all. At the time the crash happens my screen will go black and 5 seconds later I can again see the display - the issue is that this process puts Zwift in an unrecoverable state and therefore I "lose" the effort and ride information which is troubling. The result is always the same with Event 4101 being reported and the Intel driver crashing. Wa_cq_url: "/content/My issue is that a cycling game I play "Zwift" () will consistently experience a crash, which could be 5 minutes in to riding, or 1.5hrs. Wa_audience: "emtaudience:consumer/gamer,emtaudience:consumer/pcconsumer,emtaudience:consumer/pcconsumer", Wa_english_title: "Intel® Iris® Xe and Iris® Plus Graphics", Wa_emt_org: "emtorganizationalstructure:ccgclientcomputinggroup", Wa_emtsubject: "emtsubject:itinformationtechnology/pcupgrade", Wa_emtcontenttype: "emtcontenttype:donotuse/webpage/landingpage",
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